Hello, how can we help?
LIMITED SERVICE
LIMITED SERVICE
Lloytron Customer Services will operating a limited service between 5pm 17th May and 29th May due to lack of technical staff.
We apologise for any inconvenience this may cause! Any technical queries will be answered on return. This will not affect any warranty registrations submitted during this period, since they are recorded on the day of submission, but please ensure you have attached Proof of Purchase and the Batch Code which is found on the actual product.
The Knowledgebase Q&A may be of assistance during this period. Please CLICK HERE
AMAZON
If you have purchased a product from Amazon and wish to return the product, or ask for a refund, then you must contact Amazon or the Marketplace Seller in which the product was purchased. The seller is shown in your Amazon account against your order.
Alternatively contact Amazon directly on 0203 356 6212 or freephone 0800 279 7234.
Lloytron Ltd is not responsible for products purchased via Amazon.
INSTRUCTION MANUALS
DO YOU NEED AN INSTRUCTION MANUAL?
To find the Instruction Manual for your product, search for the Model number for the product which is shown on the label under the product.
Please CLICK HERE
HELP NEEDED!
PLEASE CHECK THE "Knowledgebase" BEFORE CREATING A TICKET!
It may provide the answers you require! Thank you.
Please CLICK HERE
PRODUCT WARRANTY REGISTRATION
REGISTER YOUR EXTENDED WARRANTY HERE!
Please CLICK HERE!
Note: Dont forget to attach your proof of purchase using the "Choose File" buttons and it must be completed within 28 days of purchase. Thank You!
PROBLEMS USING THE ONLINE WARRANTY FORM?
If your computer/phone will not allow you to use this online form, then please download and print the form in the link below, complete in full and then post to Customer Services.
PRODUCT WARRANTY CLAIM
MAKE A CLAIM AGAINST YOUR WARRANTY!
To make a warranty claim you will need the warranty reference number (It will look like Q9E-FF23-XKER) that was sent in the original email or letter to you.
This reference is the ticket number which you will need to enter. (If lost, submit a new query ticket)
Please CLICK HERE!
Note: The first 12 months of the manufacturer's extended warranty is with the retailer / online seller.
CREATE AND SUBMIT A NEW QUERY TICKET
ASK US A QUESTION!
Please create a new ticket and provide as much detail as possible to ask Customer Services a question.
Note: The model number and batch number will help us resolve queries more efficiently, but if any fields are unknown, the please simply write unknown or N/A.
Please CLICK HERE!
VIEW OR REPY TO AN EXISTING TICKET
REPLY or VIEW A CURRENT QUERY!
To make reply or reopen an existing query ticket use the ticket reference from previous emails sent.
Note: It will be three sets of digits and will look like AX2-B23D-GHQW
